The Employee Champion role in Human Resources

The Human Resources Department is essential in the business world of today. The employee champion position is among the most crucial ones. In front of upper management, the employee champion is in charge of defending the interests of the workforce. However, the majority of human resources departments neglect to act as an advocate for employees and instead support management. They must have the guts to take the initiative and show that they can balance the interests of many stakeholders.

There is a strategy to approach human resources in your company called the HR Model, developed by Dave Ulrich. Staffing, performance, development, and organization are its four key focuses. When employing staff or attempting to make your business run more smoothly, you should keep in mind the various objectives of each of these sectors.

The HR model includes employee advocacy as one of its objectives. By speaking up for workers' needs, an employee advocate role can help with this. They strive to make sure that workers receive a fair wage and have access to the resources they require for success.

Not just employees, though—many other parties are involved in human resources. The way HR is run is important to managers, supervisors, executives, and other departments. It's crucial to consider each of these groups when making HR decisions and strike a balance that benefits everyone.

Additionally, HR needs to exercise caution while promoting the interests of workers because it occasionally leads to an unfair playing field. For instance, HR may need to intervene and represent an employee if they want more vacation time than their boss deems appropriate. This might result in conflict between the worker and their manager and a bad policy or practice (Tawmi, 2019).


Figure 1

The Importance of the Employee Champion Role

Human Resources must first comprehend what an employee champion is supposed to do in order to be effective in the position. The employee champion is in charge of defending staff members from unjust or detrimental rules and procedures. Additionally, they make an effort to guarantee that workers receive fair treatment and have the chance to advance their careers within the organization. Employee champions also act as a point of contact between staff and management.

Become an employee advocate by gaining the confidence of staff members and fostering an atmosphere where they felt free to voice their concerns. Every grievance and suggestion must be thoroughly examined and assessed to determine how it will affect the other stakeholders. While it is crucial to speak up for employees, we also need to make sure that the other parties affected by our decisions are treated fairly. All of HR's stakeholders must be satisfied with the balance it achieves  (Kelly, 2018).

Protecting Employees from Unfair Policies and Practices

To defend workers from unfair or damaging rules and practices is one of an employee champion's most crucial responsibilities. Unfortunately, a lot of human resources departments neglect this crucial function in favour of advancing management objectives. As a result, workers may experience unfair treatment or lose out on promotions and pay hikes. Human resources departments need to keep in mind that they have a duty to safeguard both management and employees.

Although it's crucial for HR to concentrate on management's interests, they shouldn't fully disregard employees' interests. HR may make decisions that are unfair to employees by concentrating solely on the needs of management. This may result in a loss of trust in the Human Resources department and discontent.

HR needs to concentrate on addressing employees' needs as well in order to build strong relationships with them. This entails making choices that are just and meet employee expectations.  

Figure 2

HR can make sure that its choices benefit management and employees by doing this.

Working as a Liaison Between Employees and Management

Serving as a point of contact between staff and management is another crucial responsibility of the employee advocate. This entails the two parties exchanging worries and problems. In order to successfully mediate disputes between workers and management, it is crucial for employee champions to be able to see both sides of any argument. Even though it can be challenging, doing this is crucial for preserving a positive workplace culture (Pay, 2018).

Conclusion

Any human resources department must prioritize the employee champion position. However, many departments neglect this crucial function in favour of advancing managerial objectives. As a result, workers may experience unfair treatment or lose out on promotions and pay hikes. Human resources departments need to keep in mind that they have a duty to safeguard both management and employees. Employee champions are crucial in settling disputes between workers and management and making sure all opinions are heard. Even though it can be challenging, doing this is crucial for preserving a positive workplace culture.

 

 

 

References

Kelly, O., 2018. slideplayer. [Online]
Available at: https://slideplayer.com/slide/13703619/

Pay, B., 2018. efilecabinet. [Online]
Available at: https://www.efilecabinet.com/human-resources-dave-ulrich-model-and-document-management/

Tawmi, T. U. H., 2019. linkedin. [Online]
Available at: https://www.linkedin.com/pulse/5-human-resources-model-every-hr-practitioner-should-know-tawme

 

                                                                                                                                                                



                                                                                                                                                              

Comments

  1. Chamara RanasingheDecember 6, 2022 at 2:33 AM

    Good Article to read. The degree of employee happiness is also determined by the employee champion. This is crucial data that will be processed later to maximize workplace productivity or make the organization a more desirable place to work.

    ReplyDelete
  2. Teena BerengerDecember 8, 2022 at 4:22 PM

    Employees are considered as a human capital in modern HRM and it is an asset to the organization which provides significant revenue.

    ReplyDelete
  3. THILAMBALMUDecember 8, 2022 at 8:57 PM

    I think better to create all employees champion true provide them an equality. giving promotions true experience and performance will make them feel good

    ReplyDelete
  4. EVON HERATH - MBA - SL - 00163912December 9, 2022 at 12:16 AM

    The main factor that causes the failure of many business places is the lack of consideration of the human needs of the employees working there. This note suggests that you have made reasonable efforts to avoid business losses in such cases. I Hope you may keep write again such a topic.

    ReplyDelete
  5. shayanika83December 9, 2022 at 3:01 AM

    According to my opinion any one can be employee champion in the organization . It is kind of encouragement for those who wants to take lead and express the thoughts, ideas and issues on behalf of the other employee .

    ReplyDelete
  6. Rifky AhmedDecember 9, 2022 at 8:35 AM

    The employee champion HR role or the change champion in HR is a person or team responsible for evaluating the employee morale in the workplace. Apart from the morale, the employee champion also determines the level of satisfaction that the employees have. This is vital information that is then processed later to improve workplace efficiency or to make the company a more attractive place to work at.

    ReplyDelete
  7. Supun WeerakkodyDecember 10, 2022 at 3:52 PM

    The position in charge of evaluating employee satisfaction and morale and using that data to create an organization that people desire to work for. Interesting article good job Dananjaya.

    ReplyDelete

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